Shipping and Delivery

1. General Information

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order.

2. Delivery Location

Items offered on our website are available for delivery to addresses in Malaysia (West Malaysia Only). Any shipments outside of these regions are not available at this time.

3. Delivery Time

An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. Unless there are exceptional circumstances, we make every effort to fulfill your order within [insert number] business days of the date of your order. Business day means Monday to Friday, except holidays. Please note we do not ship on [insert days you do not ship, e.g., weekends and holidays].

4. Shipping Costs

To find out how much your order will cost, simply add the items you would like to purchase to your cart, and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed. Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the checkout page.

5. Fresh Produce Return Policy

Due to the perishable nature of our fresh produce, we do not accept returns. If you encounter any issues with your order, please contact our customer service team for assistance.

6. Damaged Items in Transport

If there is any damage to the packaging on delivery, contact us immediately.